Privacy Policy

Property Inspector Melbourne

Effective Date: 1 July 2025

At Property Inspector Melbourne, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services or interact with our website.

01

Who We Are

Property Inspector Melbourne provides property inspection services across Melbourne and surrounding areas, including building inspections, pest inspections, pre-purchase inspections, and related reporting services.

02

Information We Collect

We may collect personal information including:

  • Full name
  • Phone number
  • Email address
  • Property address
  • Billing and payment details
  • Inspection requirements and property-related information
  • Communications and correspondence with us
  • IP address and website usage data

We may also collect additional information you voluntarily provide when submitting enquiries or booking inspections.

03

How We Collect Information

We collect personal information when you:

  • Submit an enquiry through our website
  • Request a quote
  • Book an inspection
  • Contact us by phone, email, or online forms
  • Subscribe to updates or marketing communications
  • Interact with our website through cookies and analytics tools
04

Why We Collect Your Information

We collect and use personal information to:

  • Provide inspection services
  • Process bookings and payments
  • Communicate with you about inspections and reports
  • Respond to enquiries and customer support requests
  • Improve our website and services
  • Send service updates or marketing communications (where permitted by law)
  • Meet legal and regulatory obligations
05

Disclosure of Personal Information

We may disclose your information to:

  • Employees and contractors involved in delivering our services
  • Payment processing providers
  • IT and website service providers
  • Professional advisers including accountants and legal advisers
  • Government authorities where required by law

We do not sell or rent your personal information to third parties.

06

Cookies and Website Analytics

Our website may use cookies and analytics services to improve user experience and monitor website performance.

Cookies may collect information such as:

  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referral sources

You can disable cookies through your browser settings; however, some website functionality may be affected.

07

Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These measures may include:

  • Secure website hosting
  • SSL encryption
  • Password-protected systems
  • Restricted access to personal information

Despite our efforts, no internet transmission or electronic storage method is completely secure.

08

Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated.

To make a request, contact us using the details below.

09

Marketing Communications

We may send promotional emails or updates about our services. You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

10

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on our website with the revised effective date.

12

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Property Inspector Melbourne

Melbourne, Victoria, Australia

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